Privacy Policy
The Jelly Studios (Pty) Ltd
Last updated: 29.06.2026
1. Introduction
The Jelly Studios (Pty) Ltd ("The Studio," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it.
This policy applies to all individuals who visit our website, submit enquiries, or engage us for services.
2. Information We Collect
We collect personal information in the following ways:
2.1. Information you provide directly:
Name and contact details submitted via our website contact form or marketing opt-in.
Business information shared in the course of a project engagement.
2.2. Information collected automatically:
Website usage data collected via Google Analytics, including pages visited, time on site, and general location. This is collected using cookies. You may opt out via your browser settings or a cookie consent tool on our website.
3. How We Use Your Information
We use your information to:
Respond to enquiries and manage client relationships.
Deliver agreed services and communicate about active projects.
Send marketing communications where you have opted in (you may unsubscribe at any time).
Analyse website performance and improve our online presence.
Meet legal and financial obligations.
4. Third-Party Tools
We use the following third-party platforms to operate our business. Each is bound by its own privacy and data security obligations:
Google Workspace – email, document storage, and communication.
Notion – internal project management and documentation.
Google Sheets – data tracking and reporting.
QuickBooks / Xero – invoicing and financial record-keeping (current and future use).
Google Analytics – website performance tracking via cookies.
We do not sell your personal information to any third party.
5. Data Retention
We retain your personal information for as long as is necessary to fulfil the purposes outlined in this policy, or as required by South African law. Client project data is retained for a minimum of five (5) years for financial and legal compliance purposes.
6. Your Rights
Under the Protection of Personal Information Act (POPIA), you have the right to:
Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your information, subject to legal obligations.
Object to the processing of your information for marketing purposes.
Lodge a complaint with the Information Regulator of South Africa.
To exercise any of these rights, contact us at nabila@thejellystudios.com.
7. Cookies
Our website uses cookies via Google Analytics to understand how visitors interact with our site. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings at any time. Disabling cookies may affect certain website functionality.
8. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available at thejellystudios.com/privacypolicy. We will notify active clients of material changes via email.
10. Contact
For any questions or requests relating to this Privacy Policy:
The Jelly Studios (Pty) Ltd
Attn: Nabila Moolla, Co-Founder
Email: nabila@thejellystudios.com
Website: thejellystudios.com